Privacy Policy

1. Information we collect

Information you provide to us

We collect information you choose to give us, including:

• Contact and inquiry information. When you submit a contact form or email us, we collect your name, email address, company name, and the contents of your message.
• Booking information. When you book a discovery call or an AI Strategy Session, we (and our scheduling provider) collect your name, email address, company, and any details you provide when scheduling.
• Newsletter information. When you subscribe to our newsletter, we collect your email address.
• Resource download information. When you download a worksheet, audit, or other resource, we collect your email address and any other details requested on the download form.
• Payment information. When you purchase a paid AI Strategy Session, payment is processed by our third-party payment processor. We do not store full payment card numbers on our systems. We may retain a record of the transaction (amount, date, and a confirmation reference).

Information collected automatically

When you use the Site, we and our service providers automatically collect certain technical information, including:

• Log and device data — IP address, browser type, operating system, referring pages, pages viewed, and the dates and times of your visits.
• Cookies and similar technologies — see Section 6 below.

2. How we use information

We use the information we collect to:

• Respond to your inquiries and communicate with you;
• Schedule and deliver discovery calls and AI Strategy Sessions;
• Send you our newsletter and other communications you have requested (you can unsubscribe at any time);
• Deliver resources you have requested;
• Process payments for paid sessions;
• Operate, maintain, secure, and improve the Site;
• Understand how visitors use the Site, in aggregate;
• Comply with legal obligations and enforce our agreements.

We do not use the information collected through the Site to make automated decisions that produce legal or similarly significant effects about you.

3. How we share information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only as described here:

• Service providers. We share information with third-party service providers that perform functions on our behalf. These include providers of website hosting and infrastructure, appointment scheduling, email delivery and newsletter management, payment processing, and website analytics. These providers may access personal information only as needed to perform their services for us, and are not permitted to use it for their own purposes. A current list of the specific providers we use is available on request — contact us using the details in Section 12.
• Legal and safety. We may disclose information if required by law, subpoena, or other legal process, or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfers. If Noettic is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction. We will notify you of any such change.

4. How we protect information

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

5. Data retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

6. Cookies and tracking technologies

The Site uses cookies and similar technologies. Cookies are small files stored on your device. We use them to:

• Keep the Site functioning properly (essential cookies);
• Understand, in aggregate, how visitors use the Site (analytics cookies).

We use website analytics, which rely on cookies, to learn how visitors find and use the Site. We do not use cookies for cross-context behavioral advertising.

You can control cookies through your browser settings. Disabling some cookies may affect how the Site functions.

7. Your privacy rights

California residents (CCPA / CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and disclose about you;
• Access a copy of the personal information we hold about you;
• Delete personal information we have collected from you, subject to certain exceptions;
• Correct inaccurate personal information we hold about you;
• Opt out of the “sale” or “sharing” of personal information. Noettic does not sell personal information, and does not share it for cross-context behavioral advertising, as those terms are defined under California law.
• Non-discrimination — we will not discriminate against you for exercising any of these rights.

To exercise any of these rights, contact us using the details in Section 12. We will verify your request before responding, and we will respond within the timeframes required by law.

Other jurisdictions

If you are located outside California, you may have similar rights under the laws that apply to you. Contact us and we will work with you in good faith to honor applicable rights.

8. Children’s privacy

The Site is intended for businesses and adults. It is not directed to anyone under 18, and we do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, please contact us and we will delete it.

9. Third-party links

The Site may link to third-party websites and tools that we do not control. This policy does not apply to those sites. We encourage you to read the privacy policies of any site you visit.

10. International visitors

The Site is operated in the United States. If you access it from outside the United States, you understand that your information will be processed in the United States, where data protection laws may differ from those in your location.

11. Changes to this policy

We may update this policy from time to time. When we do, we will revise the “Effective date” above and, if the changes are material, provide additional notice. Your continued use of the Site after an update means you accept the revised policy.

12. Contact us

Questions, requests, or concerns about this policy or your information: